Victoria has a strong operational expertise across many industries. Victoria's role as a Customer Experience Manager is to make sure HR Connect keeps a proactive and engaged relationship with its clients and that their dedicated account manager consistently provides great service, ensuring that clients know they are always getting the best service.

Victoria focuses on building and developing effective support teams, and her passion for improving the customer journey and customer satisfaction fuels her work. Customer service is Victoria's strongest suit, although she is also proficient in account management and general sales. Victoria enjoys speaking with customers, getting to know them on a personal level, and meeting all their needs.