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Customer Charter

Our promise to you

Customer Charter

At HR Connect, every interaction we have with our customers is a chance to make a positive impact. Whether you utilise one or more of our services, the customer service you can expect from any of our brands will be consistently reliable, approachable, and tailored to your needs. It is with this in mind that we are proud to launch our Customer Charter.

Our Customer Charter is our commitment to providing quality customer service every time you reach out. Our 5 principles will inform the service you receive and outlines exactly what you can expect from us.


Customer Charter Image Web (Updated) WEB

How are we doing? Give us your feedback

HR Connect sincerely care about our customers and are committed to upholding these values. We encourage our customers to share their experiences with us as our promise is not just about words – it’s actions. It is with your feedback that we can ensure that we are meeting your expectations and listen to how we can improve our future interactions.

To provide feedback on our customer service, please complete the quick feedback form here >>


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